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Energy Bill Validation

We understand the complexity of energy billing so you don't have to

Accuracy of data and energy billing clarifcation have been an area of concern for energy customers nationwide. Inaccurate energy invoices place a significant cost burden on energy customers yet many do not have the understanding, time or resources to resolve billing issues.

Moving energy suppliers may also lead to incorrect data results and consumption data is frequently estimated by energy suppliers, some organisations have meters read as little as once a year.

How we can help

The Compare My Business Energy team provide a complete invoice checking and bill validation service for our energy clients. We compare energy bill/invoices against our computation of the charges that should be applied in accordance to the energy supply contracts.

We will provide you with our analysis month by month based on a range highlighting any billing errors and actions we have taken with your energy supplier to resolve any mistakes.

Our services include:

  • Pre-Pay Bill Validation – energy bills are checked ensuring that any discrepancies are corrected by your supplier quickly & swiftly. We deliver a quick turnaround of any issues, helping you with financial planning and reassurance that you only ever pay for what you use, if we find that you were overcharged, we will request a refund from the energy supplier which will be paid directly to you.
  • Post-Pay Bill Validation – energy bills are checked ensuring that any discrepancies are corrected by your supplier quickly & swiftly. We deliver a quick turnaround of any issues, helping you with financial planning and reassurance that you only ever pay for what you use, if we find that you were overcharged, we will request a refund from the energy supplier which will be paid directly to you.
  • Retrospective Bill Validation – energy bills are checked going back up to a period of six years. The invoice batch can cover specific years and/or specific sites. Any inconsistency in your billing will be identified and the supplier will be queried and held to account. We will then liaise with your supplier to acquire a refund, ensuring that you are kept informed throughout the complete process.

What we check

The Compare My Business Energy team carry out a 200 individual point check on your energy bills, this includes a review of all charges and includes the following:

  • Contract status checks
  • Unit rates, charges and standing charges (as per supplier contract).
  • Published rates and charges (for example DUoS rates, DUoS losses).
  • Flexible charging and reconciliations.
  • Transportation charges and reconciliations (gas).
  • Triad charges and reconciliations dependant on contract type (electricity).
  • MPANs/voltages (electricity).
  • Agreed Supply Capacity (electricity)
  • Billing period accuracy.
  • Correct site billing validation.
  • Missing data i.e. invoices/meters.
  • Half Hourly Data (HHD)/consistency of meter reads.
  • Estimated/actual meter read frequency.
  • Applicable Taxes including VAT
  • All calculations on an invoice/bill.

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